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Viewing Charts

Since the last update, I have been unable to view my charts.  I get "The protocol is not supported."  Then I get "STRIIV has stopped responding."  I have uninstalled, reinstalled, reset my Touch.  Still cannot check my charts. 


6 people have this problem

Hi Mom2joeb,


Please send us an email at customercare@striiv.com and let us know the email address you use to sign into the Striiv app as well as the operating system on your phone/tablet and we'll help you out.


Thanks,


Elizabeth

Striiv Customer Care

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