Basically I got a used Fusion, I emailed support because it wont sync with my account they said I had to have previous owner unregister their account... How do you do that? I am still waiting on a response but growing impatient this has been a 3 day process so far :( Do they have a number?!
Hi - if it's a Fusion, you should be able to factory reset it and use it. If it's a Band, you will need to get the previous owner to deregister it. Here's how to factory reset!"