Want to start fresh? The Factory Reset option returns the Well at Walgreens activity tracker to the initial pre-setup state, erasing the time, weight, height and activity data stored on the device. To Factory Reset:

  1. Plug the activity tracker into it's charging cradle and the cradle into a power source. 
  2. 'A tap' (tap the left or right side of the wristband closest to the screen) until you reach the Settings screen, and 'B tap' (tap the side of the device closest to your hand) to enter.
  3. 'A tap' to the Debug Menu, and 'B tap' to enter. 
  4. 'A tap' to Factory Reset and 'B tap' to enter.
  5. 'A tap' to switch to Yes and 'B tap' to select.

Once Factory Reset, the device will require at least 15 minutes of charging before it can be setup again. 

Is your activity tracker sluggish and glitchy? The Restart option will refresh your device and get it up and running smoothly. To Restart: 
  1. Turn on the device by double tapping the side, then 'A tap' until you reach the Settings screen, and 'B tap' to enter.
  2. 'A tap' to the Debug Menu, and 'B tap' to enter. 
  3. 'A tap' to 'Restart' and 'B tap' to enter.
  4. 'A tap' to switch to Yes and 'B tap' to select.