Frequently Asked Questions

How do I charge my tracker?
1. Connect the cradle. Position the charging cradle to connect to the back of the tracker. Make sure to match the notch and pins on the cradle with the roun...
Thu, 10 Dec, 2015 at 7:21 PM
How do I put on my tracker?
With the activity tracker resting on your wrist (holes side of the wristband on the pinky finger side of your hand and clasp side on the thumb side of your ...
Wed, 23 Dec, 2015 at 10:56 AM
How do I change my wristband?
With the activity tracker off your wrist, first hold the wristband towards one end of the screen, then gently pull the wristband out and push the devi...
Wed, 23 Dec, 2015 at 10:57 AM
How do I set up my device?
After you've charged the activity tracker and turned it on for the first time, you will run through the setup process. Before you read ahead, it is imp...
Wed, 23 Dec, 2015 at 11:02 AM
How do I turn and navigate through the screens on my activity tracker?
Tap the side of the activity tracker twice quickly to turn on the screen. This action is called a Double-TAP. The first screen to appear after turning on th...
Wed, 23 Dec, 2015 at 11:28 AM
How do I trim my wristband?
Your activity tracker wristband can be cut to the appropriate length using a pair of scissors or a nail clipper. Please cut only one section at a time to av...
Wed, 23 Dec, 2015 at 11:29 AM
How do I view previous activity counts?
The Well at Walgreens activity tracker keeps track of 10 consecutive days of previously recorded activity. To access this data, double tap the side of the d...
Wed, 23 Dec, 2015 at 11:46 AM